1. INTRODUCTION
These Terms and Conditions (“Terms”) govern the access to and use of services, products, and website operated by NEXTRA GROUP LIMITED (“Company”, “we”, “our”, or “us”).
By engaging with our services, purchasing our products, or accessing our website, you (“Customer”, “Client”, or “User”) agree to be legally bound by these Terms.
2. COMPANY OVERVIEW
NEXTRA GROUP LIMITED is a registered company in the United Republic of Tanzania engaged in general trading, including the supply and distribution of grinding balls, industrial materials, and related products for mining, cement, power, construction, and other industries.
3. SCOPE OF SERVICES
We provide:
- Supply of grinding media (grinding balls)
- Industrial materials and equipment
- General trading and procurement services
- Business-to-business (B2B) supply solutions
All services are subject to availability and contractual agreement.
4. ELIGIBILITY
By using our services, you confirm that:
- You are legally capable of entering into binding agreements
- You are authorized to represent a company (if applicable)
- All information provided is accurate and complete
5. QUOTATIONS AND CONTRACT FORMATION
- All quotations issued by NEXTRA are valid for a limited period (typically 7–30 days unless stated otherwise)
- A contract is formed only upon written confirmation (email, invoice, or signed agreement)
- We reserve the right to withdraw or revise quotations before acceptance
6. PRICING
- Prices are provided in agreed currency (USD, TZS, or otherwise stated)
- Prices may exclude taxes, duties, shipping, insurance, and handling charges unless specified
- We reserve the right to adjust prices due to market fluctuations, exchange rates, or supplier changes
7. PAYMENT TERMS
- Payment terms will be specified in the quotation or invoice
- Common terms include:
- Advance payment (full or partial deposit)
- Balance before shipment or delivery
- Late payments may result in:
- Order suspension
- Interest charges (if applicable)
- Cancellation of contract
8. DELIVERY AND SHIPPING
- Delivery timelines are estimates and not guaranteed
- Delays may occur due to:
- Customs clearance
- Logistics issues
- Supplier delays
- Force majeure events
- Delivery terms may follow Incoterms (e.g., EXW, FOB, CIF, DDP) where applicable
- Risk and ownership transfer:
- Upon dispatch or delivery, depending on agreed terms
9. INSPECTION AND ACCEPTANCE
- Customers must inspect goods upon delivery
- Any defects, damages, or discrepancies must be reported within [3–7 days]
- Failure to report within this period constitutes acceptance of goods
10. RETURNS AND CLAIMS
11. WARRANTY
- Products are supplied in accordance with manufacturer standards
- Warranty (if applicable) is limited to:
- Replacement or repair of defective goods
- Warranty does not cover:
- Improper use or handling
- Normal wear and tear
- Unauthorized modifications
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, NEXTRA GROUP LIMITED shall not be liable for:
- Indirect or consequential damages
- Loss of profit, revenue, or business
- Delays caused by third parties
- Misuse or improper application of products
Total liability shall not exceed the value of the goods supplied.
13. FORCE MAJEURE
We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- War or civil unrest
- Government restrictions
- Strikes or labor disputes
- Supply chain disruptions
14. INTELLECTUAL PROPERTY
All content, trademarks, logos, product descriptions, and materials are the property of NEXTRA GROUP LIMITED and protected by applicable laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
15. CONFIDENTIALITY
Both parties agree to keep confidential any proprietary or sensitive information exchanged during business dealings, unless required by law or with prior written consent.
16. COMPLIANCE WITH LAWS
Customers agree to comply with all applicable laws and regulations, including:
- Import/export regulations
- Trade compliance laws
- Anti-corruption and anti-bribery laws
17. TERMINATION
We reserve the right to:
- Suspend or terminate services for breach of these Terms
- Cancel orders in case of non-payment or violation
- Take legal action where necessary
18. DISPUTE RESOLUTION
- Any disputes shall first be resolved amicably through negotiation
- If unresolved, disputes shall be referred to courts of competent jurisdiction in Tanzania
19. GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of the United Republic of Tanzania.
20. AMENDMENTS
We reserve the right to modify these Terms at any time. Updated versions will be published on our website. Continued use of services constitutes acceptance.
21. THIRD-PARTY SERVICES
We may engage third-party suppliers, logistics providers, or contractors. We are not liable for their independent actions beyond our control.
22. RISK AND TITLE
- Ownership of goods transfers only after full payment is received
- Risk transfers as per agreed delivery terms
23. INDEMNIFICATION
You agree to indemnify and hold harmless NEXTRA GROUP LIMITED from any claims, damages, or losses arising from:
- Misuse of products
- Violation of these Terms
- Breach of applicable laws
24. ENTIRE AGREEMENT
These Terms, along with any written agreement, invoice, or quotation, constitute the entire agreement between both parties.
